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Business re-conceptualization is the re-invention process for thoroughly re-thinking how business is conducted. The guiding principles center on owning your intellectual capital, controlling the value delivery chain, and serving markets with little or no competition. The process focuses on converting the intangible assets of a company’s intellectual capital into tangible business value. Intellectual capital is leveraged through the implementation of low cost arbitrage strategies that serve targeted market niches or segments. Beyond the Benchmark uses a non-traditional 1-3-2 step process.
Discovering Intellectual Capital
Intellectual Capital = Human Capital + Structural Capital + Relational Capital
Human capital: the value of an organization’s employees is its know-how.
Re-conceptualizing human capital is the process of discovering and uncovering the unique hidden talents of your employees that differentiate the organization in the marketplace. Understanding the ‘know-how’ of your employees generates value in your business.
Structural capital: the value of an organization’s processes is its ability to continually innovate.
Re-conceptualizing structural capital is the process of discovering and uncovering the processes and intellectual properties that leverage organizational systems in the marketplace. Documenting how you conduct business generates value in your business.
Relational capital: the value of an organization’s relationships is its ability to procure and deliver its products and services effortlessly.
Re-conceptualizing relational capital is the process of discovering and uncovering the relationships that when formalized creates mutual success for the stakeholders in the marketplace. Formalizing these relationships generates value in your business.
Implementing Arbitrage Strategies
Arbitrage strategies are low risk – highly valued delivery chains that connects intellectual capital to the market. Controlling these processes, versus owning them, reduces operational costs while maintaining highly valued delivery. Arbitrage strategies require a new way of thinking about how business is conducted.
Mapping Market Niches and Market Segments
Mapping unmet or homogeneous market needs, supported with a razor sharp value proposition, is the differentiation process that allows market dominance. Market success is based on providing benefit beyond function and utility by fulfilling a deeper emotional desire. This requires a thorough understanding of what motivates your clients and customers.
Contact us to explore how to secure the competitive advantage. |